Why Choosing a Retained Recruiter Gives You the Advantage

When you need top executive talent, you want them to be the very best. You want your new hire to be able to hit the ground running and begin guiding your company like a seasoned professional. And you want them to stick around for the long-term!

That can be a tall order for anyone in the food manufacturing and grocery retail industry. If you’ve made the first step towards working with a recruiter, you might be wondering what kind of a recruiter you should work with. Retained or contingent?

We wanted to share some of the differences between these unique relationships and demonstrate how retaining Curtis Food Recruiters can not only give you and your company the market advantage but can provide peace of mind you can’t get anywhere else!

Retained Recruiting Vs. Contingent Recruiting

To understand what is best for you and your company, it is best to juxtapose the main identifying factors between the contingent and retained recruiting models.

Characteristics of Contingent Recruiting:

  • No up-front fees.
  • The placement fee is often lower than a retained search fee.
  • You only pay a recruiter if they successfully place a candidate in your business.
  • Contingent firms will often expedite the hiring process – working to fill the position as the highest priority.
  • Contingent search firms have access to a large quantity of candidates actively seeking new employment.

Characteristics of Retained Recruiting:

  • Retained recruiters work with their clients from the very beginning of the candidate search. As partners, the client and recruiter develop a recruiting strategy, and process to follow throughout every step of the recruiting project.
  • The client benefits from their recruiter’s long-term advocacy within the talent community.
  • Often, retained recruiters will work exclusively with their client, offering an unmatched level of service and detail.
  • Retained recruiters can afford to have a highly specialized niche industry to which they recruit, such as the food manufacturing and grocery retail industries. They understand the pain points and nuances of their clients better than anybody else.
  • Retained recruiters can expedite the hiring process by thoroughly vetting their candidates, saving time by offering quality over quantity.
  • Because the client and their recruiter are considered partners, many recruiters will often share their recruiting technology, subscriptions, and sourcing tools with their clients.

Why Only the Best Executive Talent Works With Retained Recruiters

Many candidates who work with contingency firms are often overwhelmed with phone calls from multiple recruiters. Additionally, it is unlikely the candidate will get to meet their recruiter’s client right away. Because of this, answering a call from a contingent recruiter can present the unsavory prospect of more time spent following unpromising leads

The best candidates, on the other hand, are extremely discerning when it comes to handing out their resumes. Since confidentiality is key to a higher level of executive recruiting, they won’t want their resume’s distributed without permission. This is why contingency firms simply aren’t in the same orbit as these high-quality candidates.

As your retained recruiter, you’ll have access to a better pool of talent: our trusted network of proven executives with the perfect mission-driven experience, skills, leadership style, and cultural competencies to match your company.

In the same way, retaining Curtis Food makes us your dedicated recruiter, our talent only works with us for a higher, more intimate level of service and professionalism.

When Diversity is a Priority: Choose Retained Recruiting

In order to understand how retained recruiters are able to offer more diverse options, one must understand how executive outreach into underrepresented communities is made.

Diverse executives have heard it all before. They’ve heard about how employers are eager to work with more diverse talent. Employers are after diverse candidates’ ability to provide a different perspective, add more innovative ideas, and round out the talents of their peers, creating a more unified, resilient, and creative leadership team. 

But putting all that into practice is another story altogether. Hiring diverse candidates is one thing. But creating a business culture that nurtures diversity and fosters equity is something entirely different. The problem is, from the outside looking in, it’s almost impossible to tell the difference between the two. 

Because we are retained recruiters, the diverse executives we work with count on us to know our clients through and through. Moreover, they depend on us to be truthful about your organization and their real potential to truly make an impact and succeed.

The very best diverse executives work with retained recruiters for two important reasons:

  1. They can expect more candid, inside information from a retained recruiter because of our deeper, closer relationship with clients.
  2. Retained recruiters can provide a more thorough and transparent track record of lifting up diverse and underrepresented talent.

When we begin working together on a project, our candidates have access to the fine details of your organization. And with our historical record of success in representing diverse talent, we can truly demonstrate how your opportunity is right for them.

Retained Recruiters Take the Pressure Out of “No Win, No Fee” Recruiting

One thing everyone can agree on – when you need to make a decision about anything, it’s best to have clarity and space to make the right decision. That becomes even more true when you ratchet the stakes higher. And for any company, there may not be any stakes higher than who they hire for executive leadership. 

You may have a fabulous relationship with a contingent recruiter. But there is just no getting around the “no win, no fee” element of contingent recruiting. Simply, if your recruiter doesn’t get their candidate hired, they don’t get paid. 

Retained recruiting eliminates all that in one fell swoop. No pressure. No competition. No confusion or worry that your recruiter is sending you the actual best candidates. And, most importantly, there’s no rush to make an incredibly important decision that requires ultimate clarity and confidence.

Your retained recruiter’s shortlist of candidates comes garnished with all of those luxuries and more: the guarantee that in the highly unlikely case that something should go awry, your partner will be right there for you in a snap. 

The Unique Guarantee of a Retained Recruiter 

What is a guarantee, really?

If you buy a new tv, and the tv doesn’t work, your purchase guarantee means you get a new tv. That is nice and all, but you still have to box up the tv, take it back to the store, and exchange it for another tv (presuming they have your model in stock). In the end, you get the tv you paid for, but not after an unnecessary headache and hassle. 

That is not the case for retained recruiters!

Think of the guarantee of a retained recruiter as the anti-hassle. The key is in two very important components to the relationship you strike in a retained agreement:

1) Accountability is key

Contingent recruiters are simply not held to the same degree of accountability as a retained recruiter. That is because the relationship between a contingent recruiter and their talent is often transactional and informal. There just isn’t the same level of intimacy and trust as the relationship between retained recruiters and their talent.

We are able to proudly call ourselves retained recruiters because when it comes to our talent, the buck stops with us. It’s our reputation and trusting relationship that’s on the line. 

2) Insurance you can count on

The strength and depth of any relationship is rarely put to a full test when everyone’s happy and things are going well. It’s when the unlikely and unexpected occurs you’ll be glad you had the security and resolve of a retained recruiter in your corner. That is why working with a retained recruiter is like buying an insurance policy for your hiring strategy, but better. Your retained recruiter can act with speed and accuracy to provide a seamless solution that is just as good, if not better than your first choice.

That is insurance you can count on to support your hiring strategy.

Why Choose A Retained Recruiter

Working with a recruiter can be a very personal experience. So ultimately, the decision should come down to what’s right for you.

Many employers prefer contingent recruiting because they aren’t looking for a deep, long-lasting relationship with their recruiter. They may prefer a more transactional model in which the recruiter is motivated to work very quickly to complete a project with a short time-to-fill. 

But we’ve found our partners in the food manufacturing and grocery retail industries are looking for the very best management and executive-level professionals. They depend on Curtis Food to provide a different model: that of a high-touch partner who’ll work closely with them every step of the way through the recruitment process. They’re looking for a trusted, long-term recruiter who can ensure the success of their executive hire.

Our retained relationships have meant the world to our clients and have given them the market advantage in sourcing and hiring the very top talent for their company.

We’re excited to talk with you about how we can provide this unique service for your company and how, as your retained recruiters, we can provide a market advantage like nobody else. 

Contact our team at Curtis Food today. We can’t wait to hear from you!

Curtis Food Recruiters 15th Anniversary

Just last month, Curtis Food Recruiters celebrated our 15th anniversary. It’s been an incredible journey only made possible by the invaluable people who have been a part of our team and the wonderful clients and candidates we’ve met along the way. 

To commemorate this special occasion, we sat down with our founder, Julie Curtis, to talk about what the past decade and a half has been like for both CFR and the food industry.

Why start Curtis Food Recruiters?

I had a leadership role with a Fortune 500 company, which came with a tremendous amount of visibility and responsibility. While I loved that job, it was hard to balance that with a young family. Starting my own business was a way to create my own work-life balance. 

While I admit I still struggle with achieving a true work-life balance, I love what I do, I truly do. This encompasses all of what we do here, our team, our clients, and our candidates. A lot of work goes into owning your own firm, but to me, I think it’s more than worth it! 

What thoughts & emotions come to mind when you think about the 15th anniversary of CFR?

It should feel like a huge accomplishment, however, with the ups and downs of the pandemic, it doesn’t quite hold the same weight. Our 10th anniversary felt like “we did it!” Our 15th feels hard-fought, like running a race. The past 13 months have made searches more difficult and complex. 

When business is good, you work hard to make sure it stays good, and when business is slow, you work even harder; embracing those challenges is the only way to make it through. Reflecting on this particular anniversary, our whole team continues to work hard for each other, for our clients and for our families. Without this particular team and group of women, I couldn’t have made it to 15 years!

What was some crucial advice you received that has helped you make it to your 15th anniversary?

I received an incredibly impactful piece of advice as I was starting out with CFR: don’t put all your eggs in one basket. As simple as that may seem, it had incredible meaning for our business. It means for executive search, don’t spend 75% of your time working with one client because so much can change — organizational and leadership changes, mergers and acquisitions, and that can lead to completely redeveloping your customer base. Rather than rely so much on just a few relationships, diversify your client base. We have been able to successfully diversify our portfolio with branded food manufacturers, private label, large and small grocery retailers and wholesalers, and foodservice customers across the country.  

Another piece of advice I received that has stuck with me all these years is, when you are hiring people for your own team, focus on their customer service skills. Hire someone with great client relations skills; someone who understands how to communicate, gather information, pay attention to the details and problem solve for the customer. Rather than focusing on hyper-specific skills, hire a stellar communicator, someone that is innovative, and has experience overcoming challenges. Your clients will be happy and come back time and time again.

How has the food industry changed in the last 15 years?

I think there are components of the food industry that have changed drastically; quality assurance, quality control, point of origin, blockchain technology — being able to know exactly where that bushel of product originated. The ability to find out on a granular level how to improve our food supply has greatly improved.   

Another element that is fun to reflect on from the past 15 years is how the organic, natural products and grocery chains have grown. All of these tiny little organic and natural food companies were just sprouting up and finding their place back then. 

We’ve also seen an incredible amount of innovation in food products, flavors and ingredients. There has been such a dramatic change in the way we eat, what we eat, and how we as consumers make more educated decisions on what we are putting into our bodies. We have seen some amazing transformations within food companies and it will be fascinating to see how that continues to evolve. 

Who is your business role model? Who has inspired you?

One person that stands out in my mind is Sheryl Sandberg — both her books “Lean In” and “Plan B” mean a lot to me. I relate to her values, her thought process and problem-solving. Helping other women inspires me as well. I recently participated in a mentoring experience with the Network of Executive Women (NEW), and I loved that! I’ve also learned a lot from some of the clients we’ve worked with over the years, such as Kathy Hayden, VP of Sales during her time at WhiteWave and beyond, Rhonda Harman, VP of HR at Michael Foods, as well as so many other great business leaders. 

I have also grown a lot as a business leader through working with Executive Coach, Sarah Bridges — she has inspired me and knows how to ask just the right question to help you problem-solve on your own. As a leader, this is the area that I have grown in the most over the last five years and continue to work on. My tendency was to jump in and fix the problems, but instead, I have learned to ask more questions and redirect people to solve the problems on their own. 

What is your favorite part about your job? 

For me, the motivation always comes down to my client and candidate relationships. A client once commented, “You come to every single conversation with such energy, how do you do that?” I might not always have that same energy while working at my desk, but I definitely do when I am working with my clients — it’s my favorite part of the job! When clients are innovative, thoughtful, authentic and share who they really are, I’m able to help them define what they truly need, and in turn, find the right person for the role.

What do you foresee in the next 15 years for CFR? What are your goals?

Applying the insight I have gained this year from working with an executive coach, my focus will be on trying to let go a bit more, trust more in others and continue to let my team shine. I am naturally a take charge person and I am learning to sit back and let others take the lead (sometimes) — I’m a work in progress! 

From a company standpoint, I want to continue strengthening our existing relationships, grow our customer base and focus on higher-level roles that are appropriate for executive search. Also concentrate on being more efficient with the time we have and improve our processes with new technology. It’s important in our industry to always challenge our mindset and continue to try new things.   

Curtis Food Recruiters 

As a full-service executive search firm, Curtis Food Recruiters has successfully matched skilled job seekers with prominent businesses throughout the food manufacturing and grocery retail industry for over a decade. If you’re searching for your next top performer or need help advancing your career, contact us today and we’ll leverage our vast industry experience to move your hiring needs forward.